Delete an assignment rule

If required, you can delete an assignment rule Rule used in WFM to support work environments that have complex work rules, rotations, or fairness needs due to employee or union requirements. Assignment rules supplement work patterns. for an organization.

Procedure 

  1. Go to Work Administration. Under Work Rules, select Assignment Rules.

  2. From the left pane, select the organization for which you want to delete the assignment rule.

  3. From the Assignment Rules screen, select the assignment rule you want to delete and select Delete.

  4. To confirm the deletion, select OK.

Create an assignment rule