Assignment Rule Issues

Typically, employees can only be assigned work patterns of their own employee type, but this rotation Specific repeating sequence of work patterns in WFM assigned to employees. Rotations override work patterns. contains multiple employee types. The scheduling engine still assigns the work patterns, but you might want to verify that the employee types are set correctly on the Work Patterns screen of the Work Rules module, and that the rotation contains the correct work patterns in the Assignment Rules screen of the Work Rules module.

The scheduling engine was unable to create a schedule that satisfied the named assignment rule Rule used in WFM to support work environments that have complex work rules, rotations, or fairness needs due to employee or union requirements. Assignment rules supplement work patterns.. Verify that the employee’s work pattern Set of shifts in WFM (usually a weekly set of shifts) that are assigned to employees. A work pattern typically includes one or more shifts and possible days off for one week. and Minimum Paid Hours are consistent with the assignment rule, and can be followed without violating the rule. Also, verify that all other assignment rules assigned to the employee are consistent with the named assignment rule.

The scheduling engine was unable to create a schedule that satisfied the named assignment rule. Verify that the employee’s work pattern and Maximum Paid Hours are consistent with the assignment rule, and can be followed without violating the rule. Also, verify that all other assignment rules assigned to the employee are consistent with the named assignment rule.

The scheduling engine was unable to create a schedule that satisfied the percentage of the multi-week assignment rule that should have been scheduled in the current period. Verify that the employee’s work pattern and Minimum Paid Hours are consistent with the assignment rule, and can be followed without violating the rule. Also, verify that all other assignment rules assigned to the employee are consistent with the named assignment rule. The scheduling engine will try to “catch up” by scheduling fewer units in future periods.

The scheduling engine was unable to create a schedule that satisfied the percentage of the multi-week assignment rule that should have been scheduled in the current period. Verify that the employee’s work pattern and Maximum Paid Hours are consistent with the assignment rule, and can be followed without violating the rule. Also, verify that all other assignment rules assigned to the employee are consistent with the named assignment rule. The scheduling engine will try to “catch up” by scheduling more units in future periods.

If the team assignment rule specifies that employees must start at the same time, end at the same time, and work the same days, then the employees must also have the same Minimum Paid Hours and Maximum Paid Hours. You can adjust the hours in User Management Module that an administrator uses to create a profile for each employee in their organization., Employees, and Work Rules. Alternatively, modify the team assignment rule on the Assignment Rules screen of the Work Administration Work Rules module.

If the team assignment rule specifies that employees must start at the same time, end at the same time, and work the same days, then the employees must also have the same work patterns. You can change their work pattern assignment in User Management, Employees and Work Rules. Alternatively, modify the team assignment rule on the Assignment Rules screen of the Work Administration Work Rules module.