Scheduling eLearning and Coaching assignments

You can schedule eLearning Product that provides hard and soft skills training, applicable for the entire employee life cycle (before, during, and after the hiring process), and includes training assessment and design tools. and Coaching Application that provides a method of directing, instructing and training a person or group of people, with the aim of achieving a set goal or developing specific skills. assignments as floating calendar events on the calendar.

Users of the eLearning and Coaching applications define Coaching sessions or eLearning lesson assignments to employees. There are key parameters that define each assignment, including the employee, due date, duration, and whether the assignment needs to be scheduled on the WFM calendar. Users can define whether they want to schedule the assignment for a specific time, or whether they want WFM to optimize the date and time.

From the Calendar, you can view these assignments and determine whether you want to create floating calendar events for them during the current scheduling period. You can also determine whether employees fulfill the assignment entirely or partially during the current scheduling period. By setting the maximum time for each event, you can limit the amount of time employees are working on these assignments at one time.

The eLearning & Coaching Calendar Assignments feature is available in campaign mode Mode of working in WFM where you work on schedules for a specific campaign and scheduling period. only. It is not available in No Campaign mode.

Example: Create calendar events for eLearning and Coaching assignments

  1. From the Coaching application, Joann Smith was assigned a 3-hour Coaching session.

  2. For the current scheduling period, you only want to assign Joann 2 hours of Coaching session time during shifts. In addition, you do not want each Coaching session event to exceed one half hour.

  3. From the Calendar on the eLearning and Coaching Calendar Assignments screen, assign the following floating calendar events for the assignment:

    • Time to schedule: 2:00 (two hours)

    • Max time per event: 0:30 (one half hour)

    The WFM application then schedules four calendar events within the selected time frame of one half hour each. These events fulfill the 2-hour schedule setting for the current scheduling period. The remaining one hour for the assignment displays in the Total remaining field, and has the Create event action for future scheduling periods.

Workflow: Schedule eLearning and Coaching assignments