Edit interval allocation hours for a time-off pool

When you need to change the time range or number of allocated hours for an interval, you can edit it.

Before you begin 

Create a time-off pool

Procedure 

1. Go to Organization Management Module in WFO that allows administrators to set up different hierarchies to manage users from a single, unified, Web interface.. Under Request Management, select Time Off Pools.

2. In the left panel, click an organization.

3. In the Time Off Pools list, click a time-off pool and click Edit.

4. Under Allocation Type, click Interval Allocations Feature in WFM used to manage the forecast and distribution of work across distributed queues..

5. Optional: Using the date selector, change the default month.

6. Locate the interval, and double-click the number (allocated hours).

7. Do the following as needed:

   1. To change the interval start and end times, either type over the time or use the time range selector.

   2. Type the number of hours.

8. Click Set.

9. Click Save.