Setting up shift bidding requests
Using an auction for shift bidding Feature in WFM that allows employees to submit requests (bids) for selected shift assignments. lets employees submit bids for the shifts they prefer.
Workforce Management not only automates Shift Bidding, but also introduces a higher degree of fairness in awarding shifts. The automated rules engine factors in seniority, rank, and unique tie-breaking bonus points, and assigns shifts accordingly.
Topics