About eLearning Data Integrations

To integrate eLearning Product that provides hard and soft skills training, applicable for the entire employee life cycle (before, during, and after the hiring process), and includes training assessment and design tools. with Quality Monitoring, Scorecards Product that assists agents, supervisors and all contact center employees to focus on critical aspects of their performance and identify opportunities for improvement. and Adherence data, you must configure the appropriate adapters in the correct order.

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Configure adapters to integrate eLearning with Scorecards