Identity Service provisioning configuration (On-premises environment)

This chapter describes the procedures a WFO Administrator performs in the process of automatically provisioning employees from a Microsoft Azure Active Directory One of the main user authentication methods supported in the system, allowing customers to leverage Windows Authentication as the authentication mechanism in the system. (AAD) into the WFO application in an on-premises environment. An on-premises environment is one in which the WFO servers are physically deployed on the premises of an enterprise, as opposed to a cloud environment where the WFO servers are deployed in the cloud.

The instructions in this chapter are relevant only when you want the system to connect to the Verint Cloud Platform (VCP) Identity Service.

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