Import skills

You can import skills into the WFO system.

Before you begin

Procedure

Go to Organization Management Module in WFO that allows administrators to set up different hierarchies to manage users from a single, unified, Web interface.. Under Employee Attributes, select Skills.
Select the organization for which you want to import skills.
Select Import Skills.
On the File Setup screen, complete the fields.
Select Import.

The system imports the skills accordingly. It is populated as specified on the Skill screen.

What to do next