Edit an assignment rule
Edit an assignment rule Rule used in WFM to support work environments that have complex work rules, rotations, or fairness needs due to employee or union requirements. Assignment rules supplement work patterns. for an organization.
Procedure
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Go to Work Administration. Under Work Rules, select Assignment Rules.
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From the left pane, select the organization for which the assignment rule was created.
Select the same organization displayed in the Organization column for the assignment rule to edit it. Otherwise, the Edit option is not available.
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From the Assignment Rules screen, select the assignment rule you want to edit, and select Edit.
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On the Assignment Rules screen, edit any relevant fields and select Save.