Assignment rule details

When creating or editing an assignment rule Rule used in WFM to support work environments that have complex work rules, rotations, or fairness needs due to employee or union requirements. Assignment rules supplement work patterns., define or update data about the assignment rule.

Field

Description

Name

Defines the name of the assignment rule.

For example: FT Rule; PT Rule

Organization

Read-only field that displays the organization for which the assignment rule is created (the selected organization).

Priority

Specifies the priority of the assignment rule among the other defined assignment rules.

Create an assignment rule

Edit an assignment rule

Types of assignment rules