Add a Shift Swap request (WCAG)

You can send another employee a swap request. You can swap a shift Work period in WFM that has a definite length. or non-work time, do a one-way or two-way swap with an employee, and swap a full shift or partial shift.

One-way and two-way swaps

Note the following:

  • One-way swaps: You take a shift or non-work day from another employee without the other employee taking a shift or non-work day from you.

  • Two-way swaps: You take a shift or non-work day from another employee and the other employee takes a shift or non-work day from you.

A swap request is a contract between two employees, and has to be approved by a manager.

Alternate way to swap a shift

Alternatively, you can create a posting for the swap board. A posting can be picked up by anyone that can view the swap board.

Procedure 

  1. Go to My Home. Under My Requests, select My Requests.

  2. From the Add Request drop-down list, select Shift Swap.

    Add Shift Swap Request

    Alternatively, from the View menu, select Shift Swap, and then select +Add Shift Swap Request.

  3. From To swap my, select one of the following:

    • Shift: You want to swap a shift with another employee.

    • Non-work time: You want to swap non-work time with another employee.

  4. From either the Shift or Non-work time drop-down lists, select one of the following:

    • One-way: You take a shift or non-work day from another employee without the other employee taking a shift or non-work day from you.

    • Two-way: You take a shift or non-work day from another employee and the other employee takes a shift or non-work day from you.

  5. Depending on your selections, complete the remaining fields.

  6. To submit your shift swap request, select Add.