Volume Entry

Use this page to view a summary of the work assigned to you.

Work Queue Inventory Status

Type	Description
Arrivals	Team managers have the ability to add arrivals to work queues.
Inventory	Provides a net total of outstanding work for each work queue Entity that represents demand in WFM. Queues help predict workload by multiplying the volume of customer interactions by their expected handling time. at your organization.
Check-Out	Work that you have checked out.
Check-In	Work that you have checked in.
Work-In-Progress (WIP)	Current net total of work that has been checked out.