Roles and actions parameters

The Roles and actions tab provide basic information about the roles, actions, and processing policy per activity Core component of both schedules and time records in Workforce Management (WFM). When an employee performs any kind of work, activities specify the scheduled work and capture employee adherence to their schedule. and role.

Field

Description

Submit role Roles for submitting requests.

Action

Required action (add, move, or delete events).

Attendees scope

Defines the scope of attendees the submitter can add to the event. The values selected in this field depend on the defined action.

The values include:

Participation

Determines the submitter's participation status for the selected actions. The Participation options include:

  • Submitter must be an attendee.

  • Submitter can be an attendee.

  • Submitter cannot be an attendee.

The dropdown values in the Participation field varies depending on the Attendee Scope selection.

Process role

For each action, you can select multiple roles for submitting and processing requests. For example, you can define that both the Manager and Supervisor roles can process employee requests for the Add action.

To add more role definitions, select the plus (+) icon. To remove a role definition, select the X icon.

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