View your group's schedule in graphical view
You can view your group's schedule information in a graphical format. Graphical view is most suited to seeing an overview of your group's schedule, at-a-glance.
Alternate ways to view your group's schedule
If you prefer, you can also view your schedule in a textual, or graphical format.
Net staffing ribbon
In the graphical view, you can use the net staffing ribbon to identify time periods that are over or understaffed. For overstaffed periods, you can create a voluntary time off (VTO) request. For understaffed periods, you can create a shift Work period in WFM that has a definite length. request and change.
Procedure
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Go to My Home. Under My Schedule, select Group.
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Using the View box, select Graphical.
By default, the screen shows the current day's scheduling information.
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Optional: Using the date range selector, choose a date.
< and > buttons move the date in increments of a month.
<< and >> buttons move the date range calendar in increments of a year.
When finished, click Set.
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Optional: Do the following:
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To choose another day, use the day selector.
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To select a filter type, use the Sort By list.
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To select which employees to view, use the Viewing Person arrows.
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Management can amend your schedule while you are viewing this screen. To refresh schedule information, select Refresh.
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To view schedules belonging to other groups, use the Organization/Campaign Group Selector.
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Optional: Do one of the following to create a request using the net staffing ribbon:
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To add an extension before your shift, select and drag the desired amount of time to the left of your shift start time.
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To add an extension after your shift, select and drag the desired amount of time to the right of your shift finish time.
From the pop-up, you can then populate the Shift Request and Changes form as detailed in the Managing your Requests section.
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To request time off from a shift that is overstaffed, select and drag the desired amount of time from your scheduled shift.
From the pop-up, you can populate the Time Off Request form as detailed in the Managing your Requests section.
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View your group's schedule in textual view
View your group's schedule in multiday view