Pool configurations

Column

Description

Name

Name of the pool.

Description

Description of the pool. The maximum length is limited to 255 characters.

Pool type

Pool options are as follows:

  • Working - All working shift Work period in WFM that has a definite length. events that you have permission to view are listed in the Activities drop-down.

  • Non-Working - All non-working shift events and calendar events that you have permission to see are listed in the Activities drop-down.

Activities

Activities connected to the pool. You can select multiple activities.

The Activities are dependent on pool type. If you select pool type as Working, then all working shift events that you have permission to view will be available for selection in activities. If you select non-working, you can select from One or more Non-working shift events or calendar events.

Default allocation value - The default value that is updated for all intervals in the pool.

Interval

Time interval (15 mins, 30 mins, or 1 hour).

Allocation Units

Unit for the pool. Currently, only Number of employees option is available.

For example, with this selection, if you allocate a value 10 to an interval, it means that 10 people can have that activity Core component of both schedules and time records in Workforce Management (WFM). When an employee performs any kind of work, activities specify the scheduled work and capture employee adherence to their schedule. scheduled during that interval.

Default Allocation Value

The value across all intervals in the pool.

Timezone

A list of time zones and all the time zones that are available in WFM timezone preferences are available for selection.

Day Boundary

Last date and time the request was updated.

Hours of operation Hours of operation per day.